Complaints Policy

Quality of Service
We aim at all times to provide You with a service that will meet with your expectations. However, if you have cause to complain about any aspect of the Reinstatement Works please contact BEON  Tel: 08006893802 or info@beonpropertyclaims.co.uk. If you wish to register a complaint on how we have handled the insurance claim please contact Citrus Funding Tel: 0800 688 9934 . If we cannot settle the complaint you may be entitled to refer it to the Financial Ombudsman Service. www.financial-ombudsman.org.uk.